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Stradbroke Dental

Services/Emergency Dentist

Emergency Dentist in Kew

Dental emergencies do not wait. If you are in pain, have knocked out a tooth or broken a crown, call us. Our assistant answers day or night and will get you the soonest appointment we have.

We hold emergency appointments open every clinical day.

Tell us what has happened

We will ask three quick questions, work out how urgent it is, and book you the first appointment we have. It takes about ninety seconds.

Call us now

(03) 9817 7123, answered 24 hours.
Would rather not phone? Talk to us here.

  • Answered straight away, no hold
  • A real appointment time, not a callback
  • Confirmed by text before you finish
  • Sends you straight to hospital if that is the right call

Call 000 now, do not wait for us

  • Trouble breathing, or trouble swallowing
  • Facial swelling spreading toward your eye or down under your jaw
  • Swelling with a fever, shivering, or feeling generally unwell
  • Bleeding that will not stop after 20 minutes of firm pressure
  • A knock to the head, or you were knocked out

Or go straight to a 24 hour emergency department: St Vincent’s Hospital, 41 Victoria Parade, Fitzroy, or Box Hill Hospital, 8 Arnold Street, Box Hill. Not sure how serious it is? Nurse-on-Call is a registered nurse, free, 24 hours a day: 1300 60 60 24.

What to do right now

Find what has happened to you. These are the steps published by the Victorian Government’s Better Health Channel and the Australian Dental Association. We cannot diagnose anything over the phone, but this is what will get you to your appointment in the best shape.

A tooth has been knocked out

First, is it an adult tooth or a baby tooth? It changes everything.

Baby tooth

Do not put it back in. Pushing a baby tooth back into the socket can damage the adult tooth developing underneath. Keep the tooth, bring it with you, and call us.

Adult tooth, and every minute counts

  1. Pick it up by the crown, the white part you normally see. Never touch the root.
  2. If it is dirty, rinse it gently in milk or saline for a few seconds. Not water, and do not scrub it.
  3. If you can, put it straight back into the socket the right way round, and bite gently on a clean cloth to hold it there.
  4. If you cannot, put it in a cup of milk, or hold it inside your cheek. Never let it dry out.
  5. Get seen. The best outcomes are inside about 30 minutes, and a tooth kept in milk stays viable far longer than a dry one.

Tonight this should not wait for us.A hospital emergency department can splint it and refer you. St Vincent’s in Fitzroy or Box Hill Hospital, both open 24 hours. Call us anyway and we will hold tomorrow’s first appointment for the follow up.

Severe toothache keeping you awake

  1. Take whatever pain relief you would normally take, following the directions on the packet.
  2. Rinse with warm salty water.
  3. Hold a cold pack against the outside of your cheek, not directly on the gum.
  4. Sleep propped up on an extra pillow. It takes the pressure off and it genuinely helps.
  5. Soft food only. Avoid anything very hot or very cold, and do not chew on that side.

Do not put aspirin or oil of cloves directly on the gum. It burns the tissue and makes your appointment harder.

Swollen face or gum, or a suspected abscess

Cold pack on the outside of the cheek, warm salt water rinses, pain relief as per the packet, and sleep propped up. Get the first appointment we have. Swelling means infection, and infection does not resolve on its own.

If the swelling starts spreading, up toward your eye or down under your jaw, or you start having trouble swallowing, call 000. Do not wait for the morning. This is the one dental problem that becomes genuinely dangerous overnight.

Broken, cracked or chipped tooth

Rinse your mouth with warm water. If there is a sharp edge, cover it with a small piece of sugar free chewing gum or dental wax so it does not cut your tongue or cheek. Keep any fragments in milk, because sometimes they can be bonded back. Cold pack on the outside of the cheek for swelling.

If cold air or water sends a jolt through it, the nerve is exposed. That one wants seeing tomorrow, not next week.

Lost filling, crown or veneer

Keep the crown and bring it with you. It can often be re-cemented. Do not try to glue it back yourself, because household adhesives are toxic and they make the tooth impossible to re-fit properly.

Chew on the other side, keep the area clean, and avoid very hot or cold food. If there is no pain this can wait for an ordinary appointment. If it aches or feels sensitive to air, call us.

Bleeding after an extraction

  1. Roll up clean gauze or a folded handkerchief and place it directly on the socket.
  2. Bite down firmly for 20 minutes without checking. Checking restarts the clock.
  3. Sit up, and do not lie flat.
  4. No rinsing, no spitting, no straws, no smoking, and nothing hot.

If it is still bleeding heavily after two full attempts, go to an emergency department or call 000.

What it costs

The same fee at 9pm on a Sunday as at 10am on a Tuesday. No after hours loading, no call out fee, no booking fee. An emergency assessment includes an examination and the x-ray needed to see what is going on. If treatment is needed you will be told the cost before anything is done.

We claim your health fund on the spot through HICAPS, and we accept the Child Dental Benefits Schedule.

When we are open

Monday8:30am to 4:30pm
Tuesday8:30am to 4:30pm
Wednesday8:30am to 4:30pm
Thursday8:30am to 6:00pm
Friday9:30am to 3:30pm
Saturday9:00am to 1:00pm
SundayClosed

Those are the hours the practice is open. Our phone and our assistant are available 24 hours, so you can be seen to and booked at any time.

Visit us in Kew1349 Burke Road, Kew VIC 3101. Parking, public transport and the areas we serve.Directions and opening hours

If we are not the right answer tonight

Between midnight and morning nobody in Melbourne is doing dentistry. We would rather tell you that than have you keep ringing around. Here is what actually exists.

Life threatening, call 000

Trouble breathing or swallowing, spreading facial swelling, uncontrolled bleeding, or a head injury.

24 hour emergency departments

St Vincent’s Hospital, 41 Victoria Parade, Fitzroy, (03) 9231 2211. Box Hill Hospital, 8 Arnold Street, Box Hill, 1300 342 255. They will manage infection, bleeding and trauma. They do not do dentistry.

Nurse-on-Call, 1300 60 60 24

A registered nurse, free, 24 hours a day, every day. The right call when you are not sure how serious it is.

Victorian Virtual Emergency Department

Free, 24 hours, no referral or Medicare card needed. ved.vic.gov.au

The Royal Dental Hospital of Melbourne

720 Swanston Street, Carlton, (03) 9341 1000. Anyone can be seen there for an emergency, but its emergency department runs daytime hours only and is closed overnight. It is not an after hours option. Call to confirm times before you travel.

Common questions

What actually counts as a dental emergency?

Pain that keeps you awake or that ordinary painkillers will not touch. Swelling in your face or gums. A tooth knocked out, pushed out of position, or broken with the nerve exposed. Bleeding that will not stop. If it is frightening you, treat it as one and call us.

How quickly can I be seen?

We hold emergency appointments open every clinical day, so there is normally something on the day you call. Call early and you will get the better of them. Call overnight and you get the first one of the morning.

Am I talking to a person or a computer?

During opening hours you will speak to Caroline at the front desk. After hours our line and this page are answered by an automated assistant, and it will tell you so when it answers. It is there so the phone is picked up in two rings at 2am instead of going to voicemail. It can book you a real appointment and text you the confirmation. If you would rather talk to a person, say so and it will take your number for a call the moment we open.

I am not a patient here. Can I still come?

Yes. Emergency appointments are open to anyone, whether you have been here before or not, and whatever your health fund situation.

Available to patients across the inner east

We are on Burke Road in Kew, a short drive from Hawthorn, Balwyn, Balwyn North, Camberwell, Canterbury and Deepdene.

General information only. It is not a diagnosis and it does not replace being examined.

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